Return & Refund Policy

Last Updated: July 2026

At DOMOV, we want you to be happy with your purchase. If you experience an issue with your order, we're here to help.

Returns

Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• The name used for the order

• A brief description of the issue

• Clear photos of the product and its packaging

After reviewing your request, we will provide a replacement or refund if your claim is approved.

Refunds

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Order Cancellations

Orders may be canceled before production begins. Once an order has entered production or has been shipped, it can no longer be canceled.

Policy Updates

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with the revised update date.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: suqyaofficial@gmail.com

Website: suqyaofficial.com