Shipping Policy

Last Updated: July 2026

Thank you for shopping with DOMOV. We are committed to delivering your handcrafted home décor safely and efficiently.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

Shipping Locations

DOMOV currently ships exclusively within the Czech Republic.

At this time, we do not offer international shipping.

Shipping Times

Estimated delivery time:

• Czech Republic: 6–10 business days

Delivery times are estimates only and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

We proudly offer FREE shipping on all orders within the Czech Republic.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).

Please allow up to 48 hours for tracking information to become active after your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

DOMOV is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at:

Email: suqyaofficial@gmail.com

We will work with the shipping carrier to help locate your package and resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number

• A description of the damage

• Clear photos of the product and its packaging

We will review your claim and work toward an appropriate resolution.

Contact Us

If you have any questions about shipping, please contact us:

Email: suqyaofficial@gmail.com

Website: suqyaofficial.com